We have a new appointment booking system called eConsult.
Simply go to https://northgate-practice.webgp.com to get help from the practice within 24 hrs. This is our new way of helping you. You can ask for advice, request a GP letter or sick note.
To find out how eConsult works please click here.
You can order repeat medication online using the NHS app, through your local pharmacy or through Patient Access.
The Practice Team
Strategic Business Manager, Anchor Meadow Health Centre
Mr Chris Blunt takes overall responsibility for managing the practice. Specific responsibilities relate to the financial well-being of the practice, administrative management, responsibility for the staff and managing the daily running of the surgery. Chris manages the development of quality of patient care in the practice in line with the Quality and Outcomes Framework, a set of national standards to which our GPs work.
He also sits on various Work Groups that have been set up by Walsall Clinical Commissioning Group (CCG) including being an active member of the Walsall South East CCG who have input to the Commissioning of services from local Healthcare Providers.
Chris has recently been invited to chair the Walsall Practice Managers forum.
Ali Brain is the Practice Manager. Her duties include assisting the Strategic Business Manager in the daily running of the surgery, maintaining the surgery's appointment system and dealing with any queries which the receptionists are unable to answer. Ali also has significant involvement in designing and testing new systems intended to further develop the care we provide to our patients.
Sabrina Ruffles is currently in a management development role, investigates complaints and significant events.
Adam Noble manages the service company of the Anchor Meadow Management Ltd but is also currently in a management development role. He also submits claims via CQRS, Website Design and Social Media. Adam is also the lead contact for the PPG.
Toni Evans, the Reception Manager, is able to deal with patient's first line queries. Please ask to speak to her in the first instance. Toni will pass the query on to the Practice Manager if necessary.
The Reception Team are; Debra Lee, Sheila Hopkins, Wendy Tomkins, Sharon Roadknight, Nichole Brabbin, Sarah Hughes.
All our receptionists are here to help you. They have extensive knowledge of the facilities and services available. If you are unsure about anything, do please ask. If you wish to speak in private please ask to do so.
Joanne Payton is the Lead Nurse. Her team consists of Nicola Copsey, Louise Barr, Pamela Zabawa, Jayne Ireland and Veronica Mccoy.
Joanne Payton Lead Nurse, having responsibility for organising work patterns for her team, Lead in Diabetes management as well as general nursing duties. Pamela Zabawa is Lead in Anticoagulation therapy.
Nicola Copsey is Lead in Respiratory disease and immunisations as well as being experienced in general practice nurse duties. Louise Barr is lead in Travel health and assists with diabetic reviews and all other nursing duties.
Jayne Ireland and Veronica Mccoy are both Healthcare Assistants. They take care of 24hour blood pressure monitoring, ear irrigation, new patient medicals, ECG’s, bloods, removal of sutures. They are both qualified to assist with monitoring patients of oral anticoagulation therapy such as Warfarin.
Sarah Kassell is employed permanently by the practice as a Pharmacy Technician and holds the relevant qualifications, being registered with the GPhC. Her role is to support the GPs, nursing team and administration staff in technical queries concerning the management of medicines and patients' prescribing.
Denise Edgington and Jane Sutton do a lot of administrative work behind the scenes, which keeps the practice running smoothly. They deal with the doctors’ letters to hospitals and consultants.
Rachel Marvin summarises all the hospital letters etc. into the relevant patient's electronic record so that doctors and nurses have easy access to them.
Debra Taylor works behind the scenes, procesing eConsults and scanning documents into the system.
Kathryn Millington is the practice Phlebotomist and ensures all blood test are completed and sent to the labs.
Health Care Assistants
Jayne Ireland and Veronica McCoy are the practice Health Care Assistants. They take care of 24 hr blood pressure monitoring, ear washing, new patient medicals, ECG's, bloods, diabetic checks for the nurses and removal of sutures and clips.
They are both also qualified to assist GPs and nurses in monitoring patients who are on anti-coagulation treatments such as Warfarin.
We work in close liaison with other health care professionals, though they are not employed by the practice. Several of these run, or help with, clinical sessions at the surgery:
|Community Psychiatric Nurse