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Complaints

 

 

 

If you wish to make a complaint directly to the practice:

1.Complaints may be received either verbally or in writing and must be forwarded to the Complaints Manager Miss Sabrina Ruffles.

OR

2. You can choose to make a complaint directly to NHS England.  

Email – england.contactus@nhs.net type in the Subject tab “for the attention of the complaints team”

(Helpline 0300 311 2233 – Customer Care Centre)

 

If your are not happy with the response from the Practice / NHS England then the next step is to contact the Ombudsman. Please see contact details below.

Ombudsman

 

Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP

 

(Helpline: 0345 015 4033)

Website www.ombudsman.org.uk

 

 

Your Neighbourhood Professionals. Just a Click Away!
Your Neighbourhood Professionals. Just a Click Away!