We have a new appointment booking system called eConsult.
Simply click on the 'Contact your doctors online' box above to get help from the practice within 24 hrs. This is our new way of helping you. You can ask for advice, request a GP letter or sick note.
To find out how eConsult works please watch the video below.
You can order repeat medication online using the NHS app, through your local pharmacy or through Patient Access.
Northgate Practice will continue to provide advice/treatment for any medical concerns, there have been some changes made to the delivery of this care to protect staff and patients during the Covid-19 Pandemic.
- Only enter the building if you have a pre-booked appointment or you have been asked to attend by a Clinician. - USE THE INTERCOM TO SPEAK TO RECEPTION, PLEASE WAIT FOR A RESPONSE.
- Please place precsription requests through the letter bow on the front of the building.
- Please follow Government social distancing guidlines and wear a face mask or covering when entering the building
Please note we will not be booking face to face GP or Nurse appointments unless advised by a clinican. The receptionist will arrange a telephone or video consultation for you if necessary in accordance with national guidance.
Please remember we are still here to provide advice/treatment for any medical concerns. If you need to be seen face to face we can arrange this in a way that keeps you safe. Please don’t ignore worrying symptoms, submit an eConsult using the link above.
If you are unable to use eConsult please call us on 01922 450 900
How NHS Test and Trace works for someone with coronavirus symptoms:
- Isolate🙋♂️: As soon as you experience coronavirus symptoms, you should self-isolate for at least 10 days. Anyone else in your household should self-isolate for 14 days from when you started having symptoms.
- Test🦠: You should order a coronavirus test immediately at nhs.uk/coronavirus or call 119 if you have no internet access.
- Results📲: If your test is positive you must complete the remainder of your 10-day self-isolation. Anyone in your household should also complete self-isolation for 14 days from when you started having symptoms. If your test is negative, you and other household members no longer need to isolate.
- Share contacts💭: If you test positive for coronavirus, the NHS Test and Trace service will send you a text or email alert or call you within 24 hours with instructions of how to share details of people you have been in close, recent contact with and places you have visited. It is important that you respond as soon as possible so that we can give appropriate advice to those who need it. You will be asked to do this online via a secure website or you will be called by one of our NHS contact tracers.
Health at Home can help you to access NHS services online.
It can help you to:
• contact your GP
• order repeat prescriptions
• manage long-term conditions
• maintain your mental and physical wellbeing
Visit Health at Home to find out more.
If you're a patient at our practice you can now use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
For more information go to www.nhs.uk/nhsapp
I have symptoms of cancer what should I do during the coronavirus outbreak?
You should still contact your doctor if you notice a change that isn't normal for you or if you have any possible signs and symptoms of cancer.
Even if you're worried about what the symptom might be, or about getting coronavirus don't delay contacting them. Your worry is unlikely to go away if you don't make an appointment. The symptom might not be due to cancer. But if it is, the earlier it's picked up the higher the chance of successful treatment. You won't be wasting your doctor's time.