Please note we will not be booking routine face to face GP or Nurse appointments until further notice. The receptionist will arrange a telephone or video consultation for you if necessary in accordance with national guidance.
Please remember we are still here to provide advice/treatment for any medical concerns. If you need to be seen face to face we can arrange this in a way that keeps you safe. Please don’t ignore worrying symptoms, submit an eConsult using the link above.
If you are unable to use eConsult please call us on 01922 450 900.
Important information about the coronavirus (COVID-19)
The NHS in Walsall and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Stay at home if you have either:
- a high temperature - you feel hot to touch on your chest or back
- a new, continuous cough - this means you've started coughing repeatedly
- a loss or change to your sense of smell or taste - this means youve noticed you cannot smell or taste anything, or things smell or taste different to normal.
How long to stay at home?
- if you have symtoms, stay at home for 7 days
- if you live with other people, they should stay at home for 14 days from the day the first person got symptoms.
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Stay At Home advice can be found here
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
More information can be found on the NHS website here.
Health at Home can help you to access NHS services online.
It can help you to:
• contact your GP
• order repeat prescriptions
• manage long-term conditions
• maintain your mental and physical wellbeing
Visit Health at Home to find out more.
If you're a patient at our practice you can now use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
For more information go to www.nhs.uk/nhsapp
I have symptoms of cancer what should I do during the coronavirus outbreak?
You should still contact your doctor if you notice a change that isn't normal for you or if you have any possible signs and symptoms of cancer.
Even if you're worried about what the symptom might be, or about getting coronavirus don't delay contacting them. Your worry is unlikely to go away if you don't make an appointment. The symptom might not be due to cancer. But if it is, the earlier it's picked up the higher the chance of successful treatment. You won't be wasting your doctor's time.